Help Center

Support That Moves at the
Speed of Camp

Step-by-step guides, practical answers, and clear walkthroughs — so you can run registration, payments, and camp operations with confidence.

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Help Articles

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Video Guides

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Setup Time

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Help Access

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Getting Started with CampPulse 360

New to CampPulse? Start here.

You can go from zero to live in under an hour if you follow this path:

Set Up Your Camp

Create your camp profile, add location details, and confirm basic settings.

Create a Season

Define your summer term with start and end dates.

Add Sessions

Build weekly or multi-week sessions. Set start/end dates, capacity by gender, age and grade constraints, pricing and deposit amount.

Add Camp or Session Add-Ons

Offer specialty programs, transportation, extended care, or merchandise.

Configure Payments

Connect Stripe for credit card and ACH payments. Set deposits and balance due dates.

Review Checkout Flow

Test the modern cart experience from a parent's perspective.

Enable Online Registration

Toggle sessions live when ready.

Go Live with Confidence

Registration night should feel organized — not chaotic.

Browse by Topic

Find What You Need

Detailed guides organized by feature area to help you master every aspect of CampPulse.

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Camps & Sessions

Everything you need to structure your programs clearly.

Creating and editing camps
Managing seasons
Setting registration start and end dates
Capacity controls (male, female, other)
Age, grade, and gender restrictions
Deposits and balance due dates
Toggling sessions on or off for online registration
Archiving past seasons

Clarity in setup prevents stress during registration.

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Registration & Checkout

Built for modern families.

How the household registration flow works
Understanding the modern cart
Cart expiration logic and abandoned carts
What counts as a registration
Adding multiple campers in one checkout
Applying deposits and tracking remaining balances
Taxes and invoice generation
Handling registration changes

Peak traffic should feel smooth — not fragile.

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Payments & Invoices

Financial clarity matters.

Viewing and managing invoices
Applying payments to specific campers
How deposit and remainder payments work
Refund process
Payment tracking and status
Household-level billing with camper-level breakdown
Stripe (Credit Card & ACH) overview

You should always know what is paid, what is pending, and what is due.

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Families & Registrant Profiles

Strong records create smooth summers.

Creating household profiles
Adding and editing campers
Medical information and forms
Authorized pickup details
Emergency contacts
Transportation information
Activity preferences

Everything organized. Nothing buried.

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Staff & Administration

Run your camp like a professional organization.

Creating staff accounts
Roles and permissions
Communication tracking
Basic reporting and dashboards
Managing seasons year over year

Structure supports mission.

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Account & Settings

Fine-tune your environment.

Tenant settings
Timezone and currency
Registration notifications
Login and welcome messages
Branding basics
Online registration instructions

Small details create polished experiences.

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In-Product Guidance

Need help while working inside the platform?

Use the embedded help feature within CampPulse 360 to access contextual guidance without leaving your workflow.

We believe support should be built into the product — not hidden behind a ticket system.

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Quick Video Walkthroughs

Prefer to see it in action? Start with these short guides:

Clear. Focused. Under three minutes each.